Employee Satisfaction Is Not Employee Engagement

What we call engagement is similar to the concept that Hungarian Psychology professor Mihaly Csikszentmihalyi coined when he used the term flow. It occurs when people are fully present, working at their best, committed to the success of what they are involved in and using all of their knowledge, skill and experience to make something positive happen. People today often refer to this state as being ‘in the zone”. Employees can be fully satisfied though and still be very far from this highly engaged state.

If our efforts are to satisfy people, our focus is on giving them what they want. If we are working toward building an engaged workforce, our focus should be on giving them what they need. According to Csikszentmihalyi, flow has several important components including, clear goals, a sense of challenge and direct and immediate feedback. There are many times that we turn away from components like these as we work to keep employees satisfied.

Many companies pursue employee satisfaction by subsidizing lunches or putting free coffee in the break room. While they may satisfy a temporary want, these kinds of efforts do not lead to employee engagement. On the other hand, most managers struggle with delivering direct and immediate feedback and yet that is a component that is essential for employee engagement. It has to be both positive and negative feedback, by the way.

Managers and businesses focusing on satisfaction will work to make an employee’s job easier and yet to contribute to engagement we need to find the right level of challenge for the person. The work needs to be a bit of a stretch for them, but not so much of one that they don’t have some success. We are fully engaged when we are pushing ourselves but still capable of winning.

Engagement comes when we are in a culture that expects and celebrates success, have a coach that helps us develop and learn, and have a connection to what we are doing and the difference we make. Viable businesses can still fail with satisfied employees. Build a team of engaged employees and failure becomes highly unlikely. Only then, in fact, can you capture the full potential of your company.

Randy Hall is the founder and principal of 4th Gear Consulting. He is passionate about developing amazing leaders and thriving, principled organizations. He believes that nothing will have greater impact on our economy, our communities, our lives and our kids’ lives.

For more than a decade Randy has worked for and with organizations to help them realize more of their potential. His most recent roles in the corporate world were Senior Vice President of Learning and Leadership Development at Bank of America and Global Director of Learning and Development at Pfizer. Prior to moving into leadership development, he spent several years in sales and led his own high performing teams.

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The Benefits Of Using A Landscaping Company

Landscaping is usually done to improve the visible characteristics of a specific area. Certain flora and fauna maybe added to enhance the features of a residential garden or a corporate building fa├žade. This is done in order to make a certain location more pleasing to the eye. Moreover, certain landscaping tasks are done in order to make a particular location useful for recreational activities or business agendas. As such, a landscaping company could be contacted for appropriate planning and execution of such works.

Commercial services are done to help businesses create a good outward impression of their company to the public. Potential investors, loyal clients and new tenants must be treated with utmost respect and optimism. Employing the services of a landscaping company could easily bring confidence and trust into the minds of business partners.

Residential services, on the other hand, are meant to further enhance the aesthetic qualities of a home. These kinds of tasks are usually suited to fit the homeowner’s preferences to match his or her lifestyle.

A company that does landscaping jobs will be able to accompany their client from conceptualization to actualization. The designs and patterns for various landscaping jobs will be shown. While the maintenance and subsequent construction tasks will be organized and budgeted appropriately.

Further landscaping features such as outdoor rooms like verandas, patios, gazebos and pergolas could be constructed as well. Furthermore, rooms usually found inside the home like kitchen and dining rooms could be constructed outside.

Water features like pools, ponds, streams, waterfalls and fountains are ideal ways to portray the beauty of nature. In relation to these features, hardscape enhancements could be installed. Walkways, terraces, driveways, stone and wood works are great ways to beautify the home or the office.

To top it all off, outdoor lighting can be undertaken to add the finishing touches to set the mood of a particular area. Spot and area lighting designed to provide shadows and silhouettes give an aura of peace and tranquility. Illumination for safety and security purposes could also be arranged to help provide clients an opportunity to oversee the protection of their properties.

A landscaping company will be able to actualize a dream house or an ideal working environment into reality. It will save a person from the hassle and stress of pooling various individuals to do separate individual tasks to improve the appearance of an area. More importantly, the designs and specifications of the clients will be met to provide absolute satisfaction.